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    FAQ & Help

    We can currently accept file types;

    PNG & JPG.  

    By default iPhone/iPad and iOS devices use a format called ‘.heif’

    For images in this format, we ask that you send us a link to the image instead. You can use services like iCloud Link, Dropbox, Google Drive, or link us to a public image on the internet. 

    Just make sure the link is accessible to the public, and not set to private. 

    Not a problem, please send us a message or give us a call on 02 4929 7819.